contact & FAQs
FAQs
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No experience is necessary! We offer Discover Scuba Diving for beginners, where our instructors guide you through the basics
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For diving, bring your swimsuit, towel, sunscreen, and certification card if you’re a certified diver. For eco tours or snorkeling, comfortable clothing, eco-friendly sunscreen, and a hat are recommended. We provide all necessary equipment.
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You can book through our website or by contacting us directly via email or phone. We recommend booking in advance, especially during high season, to secure your preferred date and time.
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Safety is our priority! If weather conditions aren’t suitable for diving or touring, we will either reschedule or provide a full refund, depending on your preference.
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Yes, cancellations made 48 hours before the scheduled dive or tour will receive a full refund. Cancellations made less than 48 hours before the activity are subject to our cancellation policy, which may include partial refunds or rescheduling.
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Our guides speak English and Spanish fluently. If you require assistance in another language, please let us know when booking, and we’ll do our best to accommodate you.
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Yes! We offer snorkeling and eco tours that are family-friendly. For diving, the minimum age is 8 years old, and children must meet specific safety requirements.
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We are deeply committed to protecting the environment. We follow sustainable practices, such as using eco-friendly products, promoting reef-safe sunscreen, and supporting local conservation efforts.
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Diving and snorkeling require basic fitness levels. If you have any medical conditions, we recommend consulting a doctor beforehand. Our instructors will also review your health conditions prior to any activity.
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Yes! We offer private tours, charters, and custom diving packages. Reach out to us to create a personalized experience tailored to your group’s needs.
